MMI/SBB | Viewing Email Headers:
Check Your Email:

Sometimes we may ask you to send us your email headers if you are having issues with your email. Choose the following email client you use to find how to view full email headers:

 


Microsoft Outlook 98, 2000, 2002, 2003:

  1. Double-click on the message to open it in a separate window.
  2. Click on View and then Options on the drop-down menu at the top of the window.
  3. Look for the section titled INTERNET HEADERS near the bottom of the Options window.
  4. You can highlight the text within the INTERNET HEADERS section to copy it to a new message if you need to send these headers to someone.

Microsoft Outlook Express 5 & 6:

  1. Right-click on the message and select Properties.
  2. Select the Details tab.
  3. You should see a section titled Internet Headers for this message.
  4. You can highlight the text within the Internet Headers section to copy it to a new message if you need to send these headers to someone.

Mail for Mac OS X:

  1. After you open the Mail app, click the on the Mail drop-down menu and select Preferences.
  2. Click on the Viewing icon.
  3. Click on the arrow on the Show header detail and select All.
  4. You will now see the full headers of each message you view.

Mozilla Thunderbird:

  1. Double-click the e-mail you want to view the headers on.
  2. Click on the View drop-down menu and select Headers and then select All.
  3. This will show the headers for any message you view.

Eudora Mail Clients:

  1. Double-click on the message to open it in a separate window.
  2. Click on the button labeled BLAH BLAH BLAH at the top of the window. This will show the message headers.
  3. You can then highlight and copy the headers into a new message for forwarding to someone.

MMI Webmail:

  1. Once you are logged in, select the Email you want.
  2. Click on Message Source near the top or very bottom between "Redirect" and "Save as" links.
  3. A new window will open showing the whole message in Source code.
  4. Now you can copy the text and paste it into a new message.

Other Web Based Email (non-MMI):

Hotmail:

  1. Once you are logged in, click on Options
  2. Click on Mail.
  3. Click on Mail Display Settings.
  4. Change the Message Headers section to Advanced.
  5. Click OK.
  6. Now when you read an e-mail, it should show you the full message headers.

Yahoo! Mail:

  1. Once you are logged in, click on Mail Options.
  2. Click on General Preferences.
  3. Under the Messages section, select Show all headers on incoming messages for the Headers option.
  4. Click Save.
  5. You should now see the full headers of every message you view.

Gmail:

  1. While viewing a message, click on More options.
  2. Click on Show original.
  3. This will display the headers for that message in a new window.
 
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